Last Updated: 29/04/2026
At ShifaWorks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number
- Health Information: Information you provide related to therapy sessions (e.g. concerns, medical background)
- Technical Data: IP address, browser type, device information
- Communication Data: Messages, emails, or WhatsApp conversations
2. How We Use Your Information
We use your information to:
- Provide therapy and consultation services
- Schedule and manage appointments
- Improve our services and website experience
- Communicate with you regarding your sessions
- Maintain records for professional and legal purposes
3. Confidentiality of Therapy Information
Your personal and health-related information is treated with strict confidentiality.
- We do not share your therapy details with anyone without your consent
- Exceptions may apply only if required by law or to prevent serious harm
4. Cookies & Tracking Technologies
We may use cookies to:
- Improve website performance
- Analyze user behavior
- Enhance your browsing experience
You can disable cookies in your browser settings.
5. Data Security
We take appropriate security measures to protect your information, including:
- Secure servers
- Data encryption (where applicable)
- Limited access to sensitive data
6. Third-Party Services
We may use third-party tools (e.g. payment gateways, booking systems), which have their own privacy policies.
We are not responsible for their practices.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
8. Contact Us
If you have any questions regarding this policy, contact us at:
📧 Email: contact@shifaworks.com
